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Five Steps to Developing Your Writing Brand
by Sonya Carmichael Jones
If you're wondering about an alternative solution for
revitalizing your writing business, consider branding. It's a
popular concept that you're most likely familiar with, but
probably think of as a marketing strategy used only for the true
brick and mortars. If so, think again. At the most basic level,
branding is what associates services and products with a
particular image, service promise, and quality. It can also be
what distinguishes your business from others. From the sole
practitioner to large corporations branding is more than just a
marketing strategy but also the way business is done. And as a
writer who produces copy as a product, you can bet branding
applies to you, too.
If you're interested in getting more writing opportunities, want
to learn easy ways to enhance your business image, and would
definitely like to make more money, then try the branding
approach. Following are five simple starter tips that will give
you a jump start.
Recognize your writing strengths
This simply means taking inventory of your best writing assets --
getting to know what you write well. Think about your individual
writing talents. Do you have a keen sense for accuracy and a
craving to uncover the minute details? Does research intrigue
you? You could parlay these skills into grant writing. Use the
Internet to locate writing projects with nonprofit organizations,
new business start-ups, and special interest groups. Are you able
to turn meticulous details into easy, even fun-to-read how-tos?
Consider specializing in creating training materials or
instruction booklets. Find these writing assignments by
contacting training, communication, technical, human resource,
and benefits departments in large corporations or labor unions.
If you're news-savvy and have a knack for interviewing, contact
surrounding colleges, trade, business schools, and universities.
More than likely they produce publications and could use your
help with newsletters and catalogs. Inquire about opportunities
to write alumni profiles, career, and educational pieces.
And if you're the next Roger Ebert-in-waiting, gear your market
toward review writing. Query the arts or entertainment editor at
your local newspaper to write movie, theater, video, and book
reviews. Or go direct and contact theater and concert centers in
your area. You can locate this information through your local
Chamber of Commerce. By taking the time to assess your writing
strengths (and don't forget about your writing passions) you'll
be able to easily pinpoint markets that are a natural fit for
you, and also increase your writing opportunities.
Identify your unique selling points
An easy way to do this is to think about two household products
you've used in the past. Something made you decide to buy one
over the other and continue to purchase it on a regular basis.
Make a list of characteristics that are unique to your writing
style by naming ten descriptive adjectives or phrases that best
describe your writing skills. Are you a seasoned writer who can
deliver clean, memorable, and clever copy? Are you a strategic
thinker? Do you use an interactive voice? These unique features,
commonly referred to as your "unique selling points", become
essential selling features for marketing your writing services.
They not only make you stand out from other writers, but describe
the specific advantages of why a client should hire you. Refer to
this list whenever you begin a writing project. You'll stay
focused on your target market and have a much easier time
speaking to your audience.
Create messages and materials that reflect the best you
Once you've determined where you'll get your writing projects,
your next step is to create marketing pieces. Inspire your
imagination by paying attention to catchy phrases and images that
in TV commercials, billboards, magazines, and newspaper ads.
Assemble materials to create a package that will showcase your
best work. Whether you choose to design or purchase letterhead
and business cards, make sure that all of your materials have the
same look and feel. Your written messages should be clear and
describe exactly what you do. Create an attention-grabbing tag
line (a unique selling point that accompanies your signature) and
include it wherever you sign your name. This includes your
website, fax cover sheets, even your voice mail greeting.
Regardless of how much you already know about your writing topic,
it is important that you get out and meet your audience. Attend
functions that cater to your writing interest or market. Check
for events in business journals or the business section of your
newspaper. Next, prepare an elevator speech. Practice it and be
ready to give an impressive introduction. Make your introduction
memorable by stating something unique about your writing service,
such as an added benefit, and then give your name. For example,
instead of giving the typical, "My name is Frank Bishop, I am a
copywriter", begin by stating your unique selling points up
front. Saying, "HiTop Communications features hip design and
sassy copy for the urban retail industry. I'm Frank" is more of
an attention-getter than the customary introduction.
Don't leave home without plenty of business cards and brochures
for the event's display tables. This is where vendors leave their
product information and also a place where they can find yours.
Another option is to create leave-behinds for face-to-face
meetings with clients. These are booklets or file folders that
you leave with your client after your meeting. It makes it easy
for your clients to locate you when they have a writing project
to assign. Check for bargains and ideas in the back-to-school
sections at department stores, or stock up on deals from office
and art supply stores. Include items like business cards, resume,
reference letters, testimonials, and your best writing samples.
Make sure they have a professional appearance and you'll create
an impressive reminder.
Remember that small things matter, too. Be courteous and return
messages. Avoid alienating customers (and potential customers) by
making every effort to return calls and emails the same day.
Acknowledging a call with a brief message is far better than
ignoring one completely. When you can't provide a detailed answer
give your clients a quick call to let them know that you'll be
back in touch with more detailed information at a later date.
Another option is to leave a voice mail greeting or automatic
email responder that will let clients know when they can expect
to hear from you.
Become the knowledge expert
When you approach your prospects, make sure you're aware of
current trends and industry news. Know background data and
identify other experts who can provide additional information.
Boost your editor's confidence by making appropriate references
to let them know you have other knowledgeable experts on your
side. Include these references in your query letter and explain
how you plan to fill in the gaps. When you prove that you are
capable of satisfying your client's needs, he or she will
automatically see the value in assigning you to a project. This
makes you a valuable resource for future projects, too.
Go beyond your promise
Make it a habit to give more than what is expected. Turn in your
assignments a day before the deadline. Automatically include a
sidebar, puzzle, or fun fact along with the regular assigned
content. Write a thank-you letter to your editor, client, and
also to any experts. Another good practice is to be open to
feedback. Ask your editor or clients how you can serve them
better. If you invoice for your services, include useful
promotional items that remind them of your special rate, quality,
or other outstanding services that you provide. These extra
considerations show how much you appreciate your client's
business and will make it easier for your client to remember you
when they have another project to assign.
Finally, as you make enhancements to your writing business
remember the real key to branding success is to have your clients
feel a connection with you through the products and services you
deliver. It takes practice to get into the habit of doing
something different. Set a timeline for when you expect to see
improved results. Figure a way to determine if you're getting the
best returns for your effort. If you don't get the results you
want, then don't be afraid to try a different approach.
Copyright © 2004 Sonya Carmichael Jones
Sonya Carmichael Jones is an independent business writer and
consultant based in Seattle, WA. Her specialty is creating
newsletters and other marketing collateral for women's
organizations and other special interest groups. She is a
frequent contributor to The King County Journal and has written
for HomeBusiness Magazine. Her current writing endeavor is a
how-to for women in the workplace. She enjoys mentoring new
writers. Visit her web site at http://writeface.com
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